Jessica Schirtzinger, Staff Writer
October 10, 2012
Filed under News
Wright State University welcomes the addition of its newest office, Raider Connect. Raider Connect is the result of a WSU initiative to better serve students through establishing an uncomplicated, one-stop enrollment office.
Raider Connect is the consolidation of student services including financial aid, bill payments and registration into an accessible, central location in the Student Union. The Raider Connect staff has been cross-trained to become experts in navigating the primary functions behind the WSU enrollment processes. This will increase efficiency and accommodate the high-volume workload.
WSU’s commitment to customer service is the driver behind developing a multifunctional approach in addressing the need for a convenient, simplified point of contact for enrollment information. When describing the motivation behind developing Raider Connect, President David R. Hopkins said, “We are going to be relentless about improving the student experience, from a smoother admissions process to a successful completion of college.”